FAQS

Northern Pine Co.

FAQS

General Enquiries


If you have any questions regarding Northern Pine Co. or what we’re about, please feel free to e-mail us at: info@northernpineco.com

Wholesale Enquiries


If you are interested in stocking Northern Pine Co. in your store or online store, please contact us at: jake@northernpineco.com or leena@northernpineco.com

Special Orders


If we are out of stock on an item or you have a special request (Different color shirt, imprint color, size request, or style garment), we will gladly help with doing something specific just for you. Just contact us at info@northernpineco.com *Extra costs may occur.

How should I take care of my Northern Pine product?


The best way to take care of your Northern Pine product is to turn it inside out before washing. Wash in a cold setting. DO NOT dry your shirt in a tumble dryer, let your shirt hang dry. This will keep your shirt in good shape and keep the print in best possible condition.

What is this Store's Return and Exchange Policy?


If you receive your item and it doesn’t fit the way you expected, you can exchange it for a different size but you will be required to pay an additional $5 postage fee ($10 international) for the replacement package we post. If there is a defect with your item when you receive it, we will gladly replace unworn and unlaundered items. To send items back to us, please email us at sales@northernpineco.com and explain your defected item. Unfortunately, we do not offer refunds at this time. Exchange only.

Which Payment Methods do you accept?


We gladly accept Visa, MasterCard, American Express, and Discover.

Do you offer Sponsorships?


Yes, for athlete/musician/event sponsorship or endorsement opportunities contact us at info@northernpineco.com for more information.

Where does this store ship from?


All orders are shipped out of our home location in Indianapolis, In.

Do you accept orders placed outside of the United States?


Yes! We ship to all countries!